Privacy Policy

This policy explains what information RF Caddy (“RF Caddy,” “we,” “us”) collects when you visit rfcaddy.com, why we collect it, who we share it with, and the choices you have.

Information We Collect

Information you give us. When you place an order, our checkout is processed by Shopify, which collects your name, shipping and billing address, email address, phone number, and payment details on our behalf. We receive your order and contact details from Shopify to fulfill your purchase and communicate with you about it; we do not directly handle or store your payment card information.

Information collected automatically. Like most websites, we and our service providers automatically collect certain information when you browse rfcaddy.com, including your IP address, device and browser type, pages viewed, products viewed or added to cart, and referring/exit pages. This is collected through cookies and similar technologies (such as browser local storage) placed by us and by the third-party services described below.

How We Use This Information

We use the information above to:

• Process and fulfill your orders and respond to inquiries
• Operate, maintain, and improve rfcaddy.com and understand how visitors use it
• Measure and improve the performance of our advertising, including ads run on Facebook and Instagram
• Detect, prevent, and address fraud or technical issues

Third Parties We Share Information With

We share information with the following service providers:

• Shopify — processes checkout, payment, and order fulfillment. See Shopify’s Privacy Policy.
• Meta (Facebook/Instagram) — we use the Meta Pixel to measure the effectiveness of our advertising and show you more relevant ads on Facebook and Instagram. Meta receives information about the pages and products you view and the actions you take on rfcaddy.com. See Meta’s Privacy Policy. This sharing is what the “Do Not Sell or Share” choice below controls.
• Google Analytics — helps us understand aggregate site traffic and usage patterns. See Google’s Privacy Policy.
• Microsoft Clarity — provides us with anonymized session recordings and heatmaps so we can see how visitors use the site and fix usability issues. See Microsoft’s Privacy Statement.

We do not sell your personal information for money. We do not share information with any other third parties except as needed to provide our services or as required by law.

Cookies

We use a cookie to remember the contents of your shopping cart between visits, and the third parties listed above set their own cookies to provide analytics and advertising measurement. You can block or delete cookies in your browser settings, though some parts of the site (like your cart) may not work correctly without them.

Your Privacy Choices

If you are a California resident, the CCPA/CPRA gives you the right to opt out of the “sharing” of your personal information for cross-context behavioral advertising — which covers our use of the Meta Pixel described above. You can exercise that choice at any time here or in the site footer:

Opting out stops the Meta Pixel from receiving further data about your visits; it does not affect Shopify order processing, aggregate analytics (Google Analytics, Microsoft Clarity), or the essential cart cookie. You also have the right to request access to, correction of, or deletion of your personal information, and we will not discriminate against you for exercising any of these rights. To make a request, contact us using the information below.

Children’s Privacy

rfcaddy.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and we’ll update the “Last updated” date above.

Contact Us

Questions about this policy or your personal information? Email us at info@rfcaddy.com.